10 data-backed tips to boost your patisserie business

7 Jul 2025

The world of patisserie in 2025 is being reshaped by experience-driven, health-conscious, and adventurous consumers. They want indulgence, but also innovation, personalisation, and connection2. That’s why now is the perfect time to tweak your product range, enhance your in-store environment, and build stronger digital relationships with your customers.

Based on insights from Puratos’ Taste Tomorrow research and supporting reports, here are 10 specific, data-backed strategies to help your patisserie business thrive.

1. Add a modern twist to classics

Across markets, some classic patisserie items continue to capture strong consumer interest, not just for their nostalgic appeal, but also for their ability to evolve with trends. Tres Leches, for instance, has seen a +99% surge in global online conversations over the past year, thanks to its indulgent texture, visual appeal, and adaptability to regional flavour preferences1.

Other timeless favourites like éclairs, Swiss rolls, castella, and brownies also present rich opportunities for reinvention. Offering variations such as sugar-reduced Castella, strawberry lemon Swiss Roll, or chocolate custard cream éclair can help bridge tradition and innovation, two things today’s consumers love. These products are also perfect for tasting boxes or limited-time collections, helping you gather data on preferences.

2. Play with tangy flavours

Sour and zesty is officially sweet’s new best friend. Tangy flavours are now the second most talked-about global patisserie trend, with over 2.5 million online mentions in 2024 alone1. This signals a strong consumer desire for complex, balanced flavour profiles.

Go beyond lemon: try adding yuzu, rhubarb, or passionfruit accents to your treats. Adventurous ingredients like tamarind, balsamic vinegar, or even fermented kefir-based fillings can create unexpected delights that resonate with curious customers.

3. Offer mini, medium, and standard sizes

In a world where many consumers want indulgence without guilt, portion control has become a core buying driver. Inspired by Belgian bakery Momade, which offers pastries in three formats, you can cater to diverse needs: small daily treats, single indulgences, and shareable portions for events.

This sizing strategy ties into the “perfect portion” trend, which is growing across markets, including +18% in English-speaking countries and +16% in China1. It also allows for flexible pricing, cross-selling, and upselling opportunities.

Source: Momade Cupcakes

4. Launch colour of the year inspired product

Pantone’s Color of the Year 2025, Mocha Mousse, evokes rich chocolate, creamy coffee, and velvety textures3, perfect for patisserie. Use tone-on-tone styling, soft finishes, and elegant packaging to fully embrace this trend. 

5. Experiment with texture

Taste is no longer the only wanted aspect, customers want a full sensory experience. The rise of texture-focused innovation is one of the top signals from our research2. Textures like crispy, chewy, flaky, and gooey not only enhance eating pleasure but also differentiate your offering from competitors.

Try layering textures within a single product. For example, an éclair with a crisp shell, silky custard, and crunchy nut topping. Even contrasting temperature or moisture (e.g. warm cake with cold cream) can intensify the eating experience.

6. Try seasonal flavours based on trends

Trend-based flavour planning pays off, especially when rooted in consumer data. In the past year, certain ingredients saw substantial growth in online interest: +212% for forest berry, +113% for sweet chili, and +76% for hojicha2.

Other flavour combinations such as peach and pistachio, quince, bourbon, and espresso martini are also gaining traction2. Introducing seasonal drops using these flavours (with limited-time availability) creates excitement, boosts social engagement, and encourages frequent return visits.

7. Use scent as a sales tool

Scent is one of the most underrated (but most powerful) retail marketing tools. According to Airscent, consumers are significantly more likely to make impulse purchases when enticed by freshly baked aromas.

To leverage this, shift some of your baking to mid-morning or lunchtime, and focus on aromatic items6. Reinforce freshness with visible oven areas and signage like “just baked” to deepen the sensory experience.

8. Let customers build their own box of minis

Customisation is a growing consumer expectation, and nothing captures it better than a “build-your-own” box. Set up a counter where customers can select from mini versions of your signature items to create personalised assortments.

This supports the “little treat” culture1 and enhances gifting appeal. It also encourages trial of multiple patisserie products in a single purchase, helping you increase cart items while offering a fun experience.

9. Turn your bakery into a workshop

Beyond selling pastries, your space can become a hub of cosiness and comfort. Experiential retail is one of the fastest-growing strategies in the industry, especially among younger demographics seeking connection and entertainment1.

Host themed events like Saturday tasting, "decorate your donut" workshops, or matcha pop-ups. These moments create loyalty, social media content, and emotional memory,  potentially turning one time purchases into a lasting relationship.

10. Build loyalty with flavour voting

Loyalty programs are also evolving. Consumers want more than punch cards or online apps. They want participation, rewards, and personalisation. Platforms like Mapsted suggest that QR-based loyalty programs combined with interactive elements (such as flavour voting) can dramatically increase retention and data collection4.

Create a simple digital system where customers earn rewards for purchases and also get to vote on upcoming flavours or product ideas. This gives them a sense of ownership and keeps them coming back to see their preferences brought to life.

While not in the top 10, these additional ideas are still worth highlighting.

Expand with a patisserie food truck or coffee van

If you’re looking to grow without opening a second brick-and-mortar shop, consider launching a mobile concept. Food trucks offer flexibility, cost-efficiency, and high visibility6, especially at festivals, weddings, and corporate gatherings.

Use your mobile setup to test new flavours, reach new neighborhoods, or create content around your brand story. It also provides a great way to introduce seasonal menus or exclusives.

Boost visibility with user-generated content

Your most powerful marketing channel might be your own customers. 82% of consumers trust user-generated content (UGC) when deciding what to buy4. Encourage your customers to snap and share by creating visually appealing displays and Instagrammable backdrops. Think bold colors, shiny glazes, towering layers, and beautiful boxes.

Use a branded hashtag and consider offering monthly giveaways to people who tag your brand. This builds reach, brand credibility, and authentic content, all at minimal cost.

Power your growth with Puratos

These practical tips are designed to help you grow your patisserie business in line with current consumer trends. From new flavour ideas to in-store experiences and digital loyalty, there are plenty of ways to create value for your customers, and stand out in today’s market.

To learn how Puratos can support you with the right solutions, contact your local representative today. We're here to help you turn insights into action.